WARRANTY

We use high-quality materials and controlled manufacturing processes to produce our bodyboards and surf accessories. All products are extensively tested by experienced riders in real surf conditions to ensure they perform as intended and withstand normal recreational use.

Warranty Coverage

We provide a three (3) month limited warranty against defects in materials and workmanship from the date of original purchase.

What This Warranty Does Not Cover

This warranty does not cover:

• Damage caused by anything other than defects in materials or workmanship
• Normal wear and tear, including pressure dents, creasing, deck compression, slick scratches, fading or cosmetic marks
• Damage caused by impact with sandbanks, reef, rocks or other hard objects
• Snapped boards
• Bubbling, delamination or warping caused by excessive heat or prolonged sun exposure
• Water ingress resulting from damage or improper care
• Damage caused by leash plugs, leash straps or accessories added after purchase
• Improper handling, storage or transport
• Use in commercial, rental, teaching or instructional programs
• Products that have been modified, repaired or altered by unauthorised persons
• Products sold as seconds or second-hand

Warranty Claims

All warranty claims must be made through the original place of purchase.
Proof of purchase (receipt showing date of transaction) is required.
The product may need to be returned for inspection at the direction of the seller or distributor.
If a defect covered by this voluntary warranty is confirmed, the Company may, at its option (subject to Australian Consumer Law), repair, replace or refund the product.